What should I know about CountThings licenses?

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To use the CountThings software/app, you need a license.

To get a license:

  1. On the device you want to use, download and install the latest version of the CountThings from Photos app from CountThings.com#download (Windows, iOS, Android).
  2. If you already have a CountThings Account, log into your existing account.
  3. If you do not have a CountThings Account, create a new account from  the first screen of the app (check our guide How can I create a CountThings Account).
    Create one generic company account for each country where the company operates in (e,g. CountThings.US@YourCompany.com) instead of multiple personal accounts (e.g. YourName@YourCompany.com).
    If you choose a generic email address, make sure that the email address (e.g. CountThings.US@YourCompany.com) is valid and that you receive emails sent to this address.
  4. Purchase a license (check our License Purchase guide for more details).

Useful information

CountThings Account is identified by “Account Email”.

A “Device Code” is automatically assigned to your device after you install the app and log-in to your CountThings Account.

The combination of “Account Email” and “Device Code” uniquely identify the device for licenses allocation.

Each CountThings account can have multiple devices. Each device needs a license.

CountThings Accounts can have multiple users as long as all users log in with the same Account Email and Password that was set when creating the account.

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